Blog posting trouble

[Eileen K.]

I was trying to post a new blog and kept getting an error message when I clicked on UPDATE "query failed--you have an error in your SQL syntax; check the mannual that corresponds to your My SQL server version for the right syntax." And then it would end with a choppy quote from a line of my text. When I clicked on the back button the text would be erased. What's going on? I've never had this happen and now I can't even submit a question in the Contact Us help option. I get the same error.

[Terry K.]

I had the same problem, JaneAnne; but, I was able to send a message on "contact us" on the purple bar.

[Nancy R.]

I'm having that same problem -- both in blog text and in blog comments. I was able to get around it by not using any apostrophes (') in my text. Those seem to be giving the errors. So, no contractions -- not easy to do!!

Nancy

[Nancy R.]

Sorry you all have had this issue but relieved that is isnt' just me! I typed a LONG blog and it was even ALL about quilting and it disappeared into cyberspace with the same message you all got. The same thing happened when I tried to post comments on others' blogs. Sure hope they fix this soon!

[Margo C.]

I've sent a note to Bob and John. They will respond.

[Margo C.]

Thank you Margo for contacting them. As I said earlier, I wasn't able to send a note myself so I really appreciate your taking the time to help me out. Kalynn and Nancy it is comforting to know I wasn't alone in this since my first concern was that it was a problem with my computer! I realize it's the weekend and will be waiting patiently to hear from John or Bob. I know in the past they have been pretty immediate with responses to my concerns.

Blessings,

Jane

[Margo C.]

Terry, I see you were able to post a blog entry. I tried to comment on it but am still having the same issue I was having previously - the long error message. How did you get yours to work?

[Terry K.]

Kalynn, I don't know why it worked. I didn't do anything different and interestingly, my previous attempts to blog were there too!

[Rita C.]

I was trying to upload some photos onto a blog and it wouldn't let me do it. Hope they get this fixed soon.

[Margo C.]

Just got a note from Bob. He is working on it.

[Rita C.]

Oh I didn't doubt it... I was just sayin'. I have been trying to comment on some of the BOM show and tell images. It will let me do some but not others. :roll: I am sure it will be sorted asap.

[Rita C.]

Sorry you're having problems. After testing the Member Blogs and the Blog comments, I can't seem to duplicate the problem through using a variety of different characters that might create an issue, like a single quote ( ' ), but was not able to get it to return an error.

Can anyone send me text that causes a problem so I can look at it. You can email me directly at contact

If you're copying/pasting from MS Word (or the like), there may be characters that create a problem, but I would need the original text to test it myself.

Thanks,
Bob Bigelow
Tech Support

[Rita C.]

Bob, I just successfully posted with no problems whatsoever! Yay. I was actually timidly writing the post, updating constantly to see if I got an error message and never had a problem. Thank you for your attention to this so quickly and if I have any more problems, I'll let you know. Smooth sailing for now.

Blessings,
Jane

[Rita C.]

Ok, great to hear. Please email me in the future should you have any further problems.

Bob Bigelow
Tech Support

[Rita C.]

I tried to do a post yesterday, but when I went to update/save the text I got the same problem and the whole lot disappeared into the ether. So I don't have any text to send you to try out. I gave up after that as I just didn't have the time or inclination for the hassel. Will probably try again in the next couple of days and will let you know then.