Problems with sending and getting e-mail from TQS

[Hannelore N.]

I am having trouble getting and or sending e-mail through TQS. ????

Margarita in Auburn, CA

[Paula D.]

Contact tech support - they will fix you up!!

[Paula D.]

Hi,
Also, in the mean time you can check and see if TQS got accidentally added to your "blocked senders" list. If it did, non of their mail will make it through your email filter.

Even if they are not in the blocked senders list, they may still be considered spam by your email filters. You can check in your "junk mail" folder (something named like that) and see if the TQS stuff is there. If it is, you should be able to "right click" on the message and indicate that this sender is "safe" or that this is not junk mail.

Good luck!

[Paula D.]

I have contacted tech support, or at least I wrote to them, but do not know if it went through, as I have not heard back. I can not sent a comment to a QS member from their profile, and I have not received anything from TQS itself. When I blog I have to go back and check to see if there are any comments to approve. Since I do not get the automatic e-mail telling me that I have comments to approve.

Margarita in Auburn, CA

[Paula D.]

Hello Margarita,

Sorry you are having this problem with the emails, but after investigation, I am not able to figure out why your webserver jwilcox.name is returning your emails as undeliverable. The best solution I can provide you is the same one from the email you received from me on July 31st.

Simply create a gmail or yahoo email account, then enter that under "My Account" in thequiltshow.com. If you want, you can tell gmail/yahoo to forward your emails to your jwilcox.name account. This is the best I can do for now.

Hope this helps.

Bob Bigelow
Tech Support


*********************************

Sent: Friday, July 31, 2009 11:55 PM by mailto:[email protected]

Bob this is the first e-mail I received from you.

mailto:[email protected] wrote:
> Hello Margarita,
>
> Did you receive my other two emails? I am sending now from my
> personal account. Please reply to this so I know you received it.
>
> I've been trying to figure this out over the past few days. It
> appears the domain jwilcox.name is considering our website to be
> misconfigured (See below). I'm not sure why and it's the only domain
> in over 40,000 that is having that response. I'll do a bit more
> investigation.
>
> In the meantime, you may try opening an email account in gmail or
> yahoo and then forward to your mailto:[email protected]
> <mailto:[email protected]>. Just a temp solution.
>
> Bob Bigelow
> Tech Support

[Paula D.]

I have my TQS e-mail back. there was a problem, and it has been fixed. so I am ready to go again. Thank-you so much "GURU" BOB for taking care of the problem.

People at TQS are really great.

Margarita in Auburn, CA