Chapters

[Marianne G.]

Does anybody know if we will get the chapters back or have they gone for good? I have been watching several of the shows lately and none of them have got chapters anymore - not even the ones that used to have.
Sometimes it is really handy to just watch a single chapter.
Marianne

[Pam D.]

Marianne, go to the purple tool bar to 'help', then 'contact us' and ask technical support.

[Marianne G.]

Marianne, go to the purple tool bar to 'help', then 'contact us' and ask technical support.

Thank you, Pam, I will try that.
Marianne

[John A.]

We have been updating the player to a new version. This allows people with Androids and Kindle Fires to see the shows (and it works!). However, it created a problem with the Chapters. We will figure it out and they will be back soon. In technology, "two steps forward, one back" seems to be the motto. Thank you for your patience.

[wendy w.]

Thanks John. You can still use the slide bar to move forward through the show

[Marianne G.]

Thank you, John. So glad they are coming back! No problem being patient when there is something good around the corner :-)
Happy New Year and a big Thank You to all the staff at TQS for all you do for us.

Marianne

PS Twiglet, my pc is not happy resuming the show if I use the slidebar - I just get the hourglass/circle spinning and nothing more happens.

[wendy w.]

It is a bit tempermental at the moment. I found that with my ipad but ok with laptop :?

[Sharon M.]

This is disappointing for those of us who cannot watch a complete show at once due to bandwidth issues. Please hurry the fix! Thanks :|

[Pam D.]

Thank you Capt'n John.