Vimeo shows

[Marianne G.]

Am I the only one who finds the shows' quality has deteriorated now they are on Vimeo if watched full screen? It is not like I have a huge screen only a 17" laptop. I have watched the latest 2 shows and they look like they are bad copies of what they ought to be once they are full screen. I have just finished watching an old show that was also turned into a Vimeo video and that was impossible to watch full screen. I can't find anywhere on the Vimeo videos to change the quality like there used to be on the old player and when clicking on the link to the right of the show underneath the chapter thingy it takes us to a YouTube video from 2010 and is all about the old player :cry: .
I know that Vimeo can play high quality videos - I watch class videos on Vimeo every month but that is directly from Vimeo's site with a password and although I have found some random TQS videos on Vimeo, the shows does not seem to be there to watch. I don't have a Vimeo account btw.
If anybody knows how to improve the quality please let me know because I don't want to watch shows with my face against the screen - I need to do my ironing while watching otherwise it won't get done - TQS is my treat for doing the ironing :lol:

Marianne

[Mona C.]

I found the sound was poor I could not turn up the volume by vimeo . I checked my computer sound and it was full up. A bit disappointed as I dont want to strain to hear the show.

[Marianne G.]

I found the sound was poor I could not turn up the volume by vimeo . I checked my computer sound and it was full up. A bit disappointed as I dont want to strain to hear the show.

The sound was not always in tune with the video I found. I have sent a mail through CONTACT US so will report back if I hear anything.
Marianne

[John A.]

Thank you for your observations. We are new to Vimeo and will look again at the settings options. I have already found an option to embed the video in HD if possible. We started HD in January with show 1401. I will work today to upload new versions of all the 1400 shows. I also noticed that the full screen arrows don't make it full screen right away. On my computer it puts it into a screen by itself, but you still need to click on the icons below that show 2 screens to make it full screen. The medium size seems very clear but the full screen doesn't seem to measure up.

The sound shouldn't have changed but I have had comments that the shows are low and the commercials are loud. We will see what we can do about both.

[John A.]

Thanks for being there for us John.

[ANNE E.]

Why did it have to be changed? everything worked OK before.
If it ain't broke don't fix it!
Anne

[ANNE E.]

When changing settings for the shows, please allow an option to watch in NON-HD (if that is an understandable term). We are mountain folk and only have access to satellite service. Although I love to watch shows in HD, we can quickly run into "bandwidth restrictions", and the techies tell me that watching too many things in HD too often(!) can eat it up our bandwidth in no time. Moderation in all things, I guess!

Thanks!

[Carol G.]

Regarding the sound, I seem to notice it is the guests whose volume is lower than Ricky & Alex. It's possible the hosts know to speak louder from experience & the guests speak normally, making them lower. I would think the mics would be the same.

I only watch from my laptop, don't have a phone or tablet, so I can't give an opinion on those. But I did notice an improvement in the sync-ing of the audio to the video when I bought my laptop vs my 7 year old desktop.

Keep up the good work! It's appreciated.

[Marianne G.]

>>>>> I also noticed that the full screen arrows don't make it full screen right away. On my computer it puts it into a screen by itself, but you still need to click on the icons below that show 2 screens to make it full screen. The medium size seems very clear but the full screen doesn't seem to measure up.<<<<<<<

Interesting observations regarding full screen. Mine goes full screen straight away. Can this be depending on the size of the screen? Mine is a 17" laptop screen, 1440x900 pixels. Once in full screen I can go to medium which is then smaller than if I choose the original on the page of the show (does this make sense)

Thank you very much for looking into this for us.
Marianne

[John A.]

We are going to reload all of the 1400 series in HD. I saw our next show 1412 in HD and it is fabulous (Alex is demanding a real makeup person now!). I wrote to the support people at Vimeo and they said that if you click on the "HD" symbol (icon) it will turn the HD off and go back to the Standard version. I have asked our editor to upload the current show 1411 in HD so we can test it. I hope we can do this tonight (he is on a job for Oprah) and I can have you guys test it out. We want to know how HD affects the streaming consistency. Also, we want to prove that the turning off of the HD works for our more rural viewers. Fingers crossed.

John

[John A.]

Okay, show 1411 is up in HD. Please try the HD version and expand it to full screen and let me know how it looks and if it streams cleanly. For those of you with slower internet or satellite, please just click the HD symbol to turn off the HD and let me know if it runs smoothly in Standard mode. The HD version looked great on my desktop and laptop. The iPad didn't show the HD symbol, but the picture was very good. The Kindle HDX showed the HD symbol and the picture was great. I am on really good internet and didn't have any streaming problems.

Let us know your results.

[Marianne G.]

What a difference HD makes! I can now get my ironing done The quality is up to what it was with the previous player.
I tested the show in both Firefox and Internet Explorer. In Firefox I had to buffer the whole show before playing to avoid misaligned video and audio. In IE there is no such problem. I do not run Chrome on my computers so have not tested that and I have not time this morning to install but if needed I can do so later.
Thank you very much for switching this show and here is to a bright, pixel clear future with Vimeo 8)
Sorry to create more work for you - lots of shows to re-upload for you having already switched them to Vimeo from the old player but it is certainly well worth it. THANK YOU!

Marianne

[Jo H.]

Oh thank you so much. The ads were always so loud that it literally would startle me every time...the Bernina ad always screamed at me! I love Bernina but I hated those ads. Now the sound level is consistent with no loud bursts. The HD feature is really nice as well. If I made the screen to fit my screen in the past, it was really blurry. Now it is very clear and clean. NICE!

[Renata L.]

I second JoJo's comment--works really well now. Watched the show both on my laptop and Kindle with great results. Worked very well with full screen.

[Renata L.]

OK--just finished watching show 1411 on a MacBook Air. I watched with HD and it was wonderful! And-- Carolyn Konig --what a delight! I would really have liked seeing more about the drafting(I always find the hard way to do it). Oh, back on task--I had no problems watching in the largest size and the color and definition were wonderful(I did check out the difference between the HD and the non-HD). The volume was better than the last show I watched(which was about three shows ago). Can you tell I am a little behind? Once again, thank you TQS for this amazing experience. I will get to those other shows soon.