Bernina 640 - Screen issue

[Beth A.]

Hi everyone... my beloved Bernie (640) has had this little 'squiggly' thing on the top left of the screen for ages now (please see picture - red squiggle near "0.0")... when I took him in for his service (naughty me... his first one... three years after I got him!...).. anyhow, I mentioned the "squiggle" to the lady in the store who advised the Tech... he said he didn't know what it was and suggested I take him back to where I got him to get him replaced... surely that's drastic? Has anyone had the same happen to them? I've noticed it there for ages (like over a year) and he still sews beautifully...

[Beverly C.]

As long as the machine sewed beautifully, I'd continue on! It probably is nothing.

[Beverly C.]

Thanks Beverley... I will continue to love my Bernie...warts and all!

[Jo H.]

Looks like a beauty mark to me not a wart. :;

[Jo H.]

Have you tried posting a message to Bernina directly? They usually will answer you. You can go to berninausa.com and follow the links to customer service, or go direct to https://berninaofamerica.zendesk.com/hc/en-us. You will need to enter your name and email. Let us know what you find out!

[Jo H.]

Looks like a beauty mark to me not a wart. :;

ha haha... good point Ladyquilter... I will think of it as that

[Jo H.]

Have you tried posting a message to Bernina directly? They usually will answer you. You can go to berninausa.com and follow the links to customer service, or go direct to https://berninaofamerica.zendesk.com/hc/en-us. You will need to enter your name and email. Let us know what you find out!

Thank you Leafy... I have submitted a query and I'll let you all know the outcome... cheers!

[Jo H.]

Hi all... Bernina Of America have forwarded my query to their international board as I live in Australia... I await their response...