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440QE, Vista & Software Driver

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    440QE, Vista & Software Driver

    Yesterday I brought home my embroidery module after asking numerous times IF it would work with Windows Vista -- which I was assured it would . . . I downloaded the Art Design V1 embroidery program without a problem. When I attempt to download the embroidery that I have chosen to the machine I get software driver can't be found -- insert disc that came with program so I insert the Art Design V1 embroidery software and I get the same response software driver can't be found . . .

    All the printed materials I have on the machine say it is compatible with Vista . . .

    Did I kiss some $$$$$$ goodbye for nothing?

    This forum answers more quickly and efficiently than OESD or Bernina USA . . .

    Thanks for any help!

    #2
    http://berninasupport.custhelp.com/c...mp;p_topview=1


    Or you could go here and enter and search words in the "Search by Keyword" box.
    http://berninasupport.custhelp.com/c...hp?p_faqid=401

    For some reason the URL function does not seem to be working. Copy and paste the addresses above to your web browser address line (take out the and boxes that are supposed to be linking my addresses....

    Bernina does not make it easy to find this information.

    berninacentral.com is another resource for Bernina users. Your problem is not uncommon. )

    Comment


      #3
      I also have a new lap top with vista and embroidery software and now can not run my software. What did you get done to solve this problem?
      Any help would be appreciated.
      (your pooches are cute)
      Thanks,
      Norina

      Comment


        #4
        This Yahoo group might be of some help to you: http://groups.yahoo.com/group/BerninaV6Software/

        Comment


          #5
          I bought my 440 a couple of weeks ago and I'm running the embroidery module with a laptop that has Vista. However it is the 32 bit version, not the 64 bit version of Vista, so that might make a difference. I didn't have any problem with the Art Design Version 1 software installation at all.

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