how to watch videos

[Margo C.]

I just updated to Star with a coupon from a friend and when I try to watch a video all I get is a black screen. This happened in my basic membership also. I am relatively computer savy and don't have trouble with other sites. Help! Donna

[Margo C.]

I just updated to Star with a coupon from a friend and when I try to watch a video all I get is a black screen. This happened in my basic membership also. I am relatively computer savy and don't have trouble with other sites. Help! Donna

Donna, the tech people don't monitor the forum. Please send Bob a request explaining your difficulty.
On the purple bar, under DAILY BLOG, click on CONTACT US from the drop-down menu.
When you "Select a Subject/Department", click on "Website Tech Support" from the drop-down menu.
Fill out the text box and click CONTINUE to send the message.

Hope that helps.

[Margo C.]

Thank you