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For any and all questions related to the Shop section.
Our e-commerce site continues to operate as usual, although due to lowered staffing levels required by social distancing, there may be a minor delay in shippng your order.
Our warehouse is observing strict hygiene protocols including wearing protective face masks at all times, increased hand washing, cleaning devices and surfaces regularly, wearing sterile gloves when packing orders, and practicing social distancing.
To contact our Customer Service team please call 925-203-5612 Monday through Friday, 9 AM to 3 PM Pacific Standard Time or email [email protected].
Our shipping rates are based on the total cost of your order, and orders over $100 ship for free within the USA.
Orders from $0 to $25 ship in the USA for $5.95
Orders from $25.01 to $50 ship in the USA for $8.95
Orders from $50.01 to $100 ship in the USA for 12.95
Orders of $100.01 and over ship in the USA for free
To learn more including Priority and International Shipping rates, please visit our Shipping Policies page.
Orders shipped outside the USA will incur shipping charges based on the total cost of the order. Shipping rates for outside the USA are on our Shipping Policies page.
International orders may take 2-4 weeks for delivery, but are not guaranteed.
Please note that some countries also levy a customs fee, tax, or import duty charge. We have no control over these items, and we suggest that you check with your local officials to see if this will occur with your delivery.
We ship all of our orders via the United States Postal Service.
Orders are typically shipped within 1-2 business days of your order and are shipped every day except Saturday, Sunday and holidays. When we have any big promotions which create a backlog of orders, timing is delayed.
A tracking number will be included in your shipping confirmation email. All Orders are shipped by USPS (United States Postal Service) and are typically delivered in 2-4 days from the day they are shipped with in the US, but not guaranteed.
International orders may take 2-4 weeks for delivery.
Yes we do ship purchases internationally. Please see our Shipping Policies page for more information.
The Quilt Show Store accepts payment through PayPal and Visa, Mastercard, American Express and Discover cards.
A tracking number will be included in your shipping confirmation email.
For any order inquiries or changes, please call our Customer Service Team at 925-203-5612 from Monday through Friday, 9 AM to 3 PM Pacific Standard Time or email [email protected].
Keep in mind that we often ship orders within an hour or two of receiving them, so if you need to make a change don't wait!
Please visit our Return & Refund Policy page here.
Gift memberships to The Quilt Show may be purchased in our store.
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