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TOPIC: Postings disappearing?

Postings disappearing? 29 May 2017 21:23 #141416

  • eileenkny
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Thanks for keeping us in the loop, Wendy.

from the beautiful Hudson Valley of NY
Gammill Classic Plus w/IQ
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Postings disappearing? 29 May 2017 19:41 #141408

Hello Everyone
Well, there is a bug! The Forum software has an issue and the Technical team is tracking it down. We have several quilters that are now only seeing about half of the posts and are not able to see all the posts made. As a work around the Technical team has reversed the order of the posts, so the newest posts show first (which makes more sense to me anyway...). So in between restoring the old posts (over halfway through) they are tracking down the bug that is impacting some Quilters ability to see all the posts that are on each forum topic.
More to come as we continue to track the access issue down. Again - thank you for your patience and helping us understand the issues.

Happy Quilting! Wendy
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Postings disappearing? 19 May 2017 20:28 #141271

Thanks for your understanding -
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Postings disappearing? 19 May 2017 20:03 #141270

  • rehak
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Thank you for looking into this and giving us a definitive answer, Wendy.
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Postings disappearing? 19 May 2017 19:06 #141266

Hello, In my reply I should have started with we no longer have the files :( and if we did it would be a nightmare trying to go through them due to all the system changes. In the past our documentation has been on the "informal" side and not retained after upgrades and system changes. Again, we are truly sorry to have this happen. Thank You for your understanding~ Wendy
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Postings disappearing? 19 May 2017 19:00 #141265

Hello - Several of the topics in the Beginners Corner have been restored (quilters math, self healing mat, electric quilt), the rest are still in process. Since restoration is a manual process, I expect it will take 4-6 weeks to get through them all. :(
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Postings disappearing? 19 May 2017 09:52 #141252

  • eileenkny
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Wendy, if you go to the Beginner's Corner, Virtual Retreat 2017, almost 1000 recent messages are missing!

from the beautiful Hudson Valley of NY
Gammill Classic Plus w/IQ
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Postings disappearing? 19 May 2017 09:11 #141251

  • rehak
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So it sounds like you still have the old blog files, they just aren't compatible with your current system. Can you give us the files that contain our individual blogs? And any formatting information you might have? If I have those, I might be able to extract my text from the old blogs.

Thanks!
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Postings disappearing? 19 May 2017 01:55 #141243

Hello! I made it back in. Here is the scoop: The technical team is manually restoring the files we had when we migrated to the new host in January. As of last Tuesday, they were over halfway finished with updates. I expect it will take at least 4-6 weeks to finish all the restorations. Please be patient.
Unfortunately, after considerable research, we are not able to restore the old blog files. We have gone through multiple software updates since we had those files and they are no longer compatible with our current systems. I know this is a disappointment and we are truly sorry to have this happen. We are now in the planning stages for another revamp of our website and will make sure you have plenty of time to understand the changes and how they might impact you.
Let me know if you have any other questions~ Cheers Wendy
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Postings disappearing? 16 May 2017 02:09 #141208

Regarding the Old Blog Posts - I am not optimistic the old Blog Posts will be recovered. I will check in to this tomorrow and provide an update. Thanks Wendy
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Postings disappearing? 15 May 2017 21:28 #141206

  • rehak
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Hi Wendy - Could you also ask about the old blog posts?

Thanks!
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Postings disappearing? 15 May 2017 20:23 #141205

No update yet from the Technical team other than they are working on it :) We are meeting tomorrow and I will ask for a status. Thank you for your patience!
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Postings disappearing? 15 May 2017 12:03 #141202

  • NanaPie
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Just checking back with you. Beverly
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Postings disappearing? 09 May 2017 21:36 #141139

  • NanaPie
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Thank you for your prompt reply. Hoping it will work out. Bev
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