Wendy, if you can find a hoop that will fit under your pressure foot(take the foot off, put the hoop under, then put foot back on)--hoop the face area with the inside of the hoop on top. This will put the fabric close to the bed of the machine. pull the fabric tight. You can then put some stitching on the face. I believe the puckers you see is that there is no quilting in this area. Follow the contours of the face with your quilting. You will not need much since you do not have dense quilting in the other areas. Hope this helps.
Blessing from Northwest Indiana, USA
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